My parents installed using the license code on their laptop and completed their taxes. I have now tried to install it on my MAC and when entering the license code I keep getting the following error "Something's not right, try re-entering your code." I have retried and verified that I am entering it correctly. WE have not used the maximum number of returns allowed.
My question is, do I have to log in under the account my mother created to completed on my MAC as I created my own account and am trying to entire the code under that.
The FAQ's say you can enter on more than one device.