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New Member
posted Apr 29, 2024 6:34:29 AM

We paid now four dots are circling on the screen continually. We think we have to mail the return how do we get the dots to stop a where do we get a copy?

Paid $65.00 +tax now circle 4 are circle we want to get a copy

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1 Replies
Intuit Alumni
Apr 29, 2024 6:53:09 AM

Please clear your cache/cookies, sign out of your return then restart your computer.

 

Please see this Canada Revenue Agency (CRA) link: File your taxes online: NETFILE eligibility

 

Note: For security reasons, the CRA NETFILE service will lock your account if you attempt to file and fail 5 times. You need to call the CRA and ask them to unlock your account.

 

Thank you for choosing TurboTax.