What happens often when preparing spousal returns together, is only one of the returns actually gets NetFiled.
We are sorry to hear you are having this problem. Please review our TurboTax FAQ link below for guidance.
How do I know if my return was filed using NETFILE and received by the CRA?
If you prepared your returns together and only one was successfully NetFiled, you'll need to go back into the tax return. Start at the Review section in the menu on the left, address any Warnings and Errors, then continue through to file your spouse's tax return. You would Netfile your spouse’s return the same way you filed your return. There are 2 buttons on the NETFILE screen – one for you and one for your spouse.
For more information see our TurboTax FAQ In the online edition of TurboTax, how do I submit my tax return to CRA using the NETFILE service?
If you require further assistance please contact our phone support team or contact us directly on Facebook or Twitter
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