What is the phone number for support in canada?

[Larry911]

I will try that again, but that's how I got here in the first place!

[TurboTaxAniqua]

@Larry911 To activate your TurboTax Online version please visit this link. Select that " I have an account" ,log into your account and proceed to the second step by adding your 16 digit activation code to review and activate the TurboTax Online product. 

To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/. After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.

[wongbh]

What is your customer support tel no in Canada ?

For 2024 Standard version, I have filled up my T5008 but they are not integrated into my T1 or T3 supplementary.  Why?

[wongbh]

this number is only recording and answered by a robot.  Can I talk to a live person?

[TurboTaxSusan]

@wongbh 

When the answering machine starts speaking, tell it what your issue is. Then when it asks if you want it to send you information by text message or email, say no. Then it will collect some info and transfer you to a live agent.

During tax season (from CRA NETFILE opening (mid-February) to the regular filing deadline (April 30), we're available 7 days a week during these hours:

• 9 AM to midnight ET for English support
• 9 AM to 9 PM ET for French support

During the rest of the year (May 1 to mid-February), we're available Monday through Friday, 9 AM to 6 PM ET for English and French support.

[TILLIKUM]

I have purchased TurboTax based on my computer. For 2 weeks I have been trying to log in to do my taxes.

I now have 2 icons on my desktop, using my 16 digit code to set the system up. Can you get someone to help me get into my APP so I can start doing work on my taxes?

Thank you. Jim    [phone number removed]

[TurboTaxAniqua]

@TILLIKUM You can call our customer support at 1-888-829-8608. 

During tax season (February 24th to May 1st), we're available 7 days a week during these hours: 

• 9 AM to midnight ET for English support 
• 9 AM to 9 PM ET for French support 

During the rest of the year (May 2nd to February 23rd), we're available Monday through Friday, 9 AM to 6 PM ET, for English and French support. 

We are closed on the weekends for now. 

[Krishna1044]

I have filed jointly our Income Tax return to Canada CRA today through Turbotax Intuit CA and paid your fees of CAD.84. But CRA informs me that my Tax return received but not of my Spouse. Both were filed together.

[TurboTaxAniqua]

@Krishna1044 Your returns must be filed separately, but you can prepare them jointly. We advise returning to "Filing Hub" to confirm whether or not your spouse's return has been submitted. You should have received two Netfile confirmation numbers, one for you and one for your spouse.

[Auds33]

hi,
I filed my taxes yesterday and now have another document. What do I do?

Auds33