What is turbo tax's email address?

[TurboTaxSusan]

We don't have an email address that you can send email to. Instead you can post a question here in Live Community. You can also message us on social media or contact us by phone.

We are on Facebook at: https://www.facebook.com/messages/t/TurboTaxCanada

We are on Twitter at: https://twitter.com/messages/19496097-385034351

To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/ . After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.

[josephd1938]

I purchased the Turbotax Standard online edition (8 returns) and I have never been more frustrated in my life!!!!!!!!  I could not find one other than this but I did think I could actually download the program on to my desktop computer. Why can I not just download the program after going through all the sign in process and then have an icon on my desktop to just click on to start and carry forward new returns?  Why do I have to go through all the hassle of signing in online with  my ID and password every time I want to start a new return.  How do I access starting a new file as is only brings up the first alphabetical one from the previous year.  If you do not actually send a disk after the program is paid for then I shall never buy your product again. 

A very unsatisfied customer.