Solved: When entering your phone number in TurboTax Standa...

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New Member

Cannot enter my telephone # in any format (I have tried them all) and cannot leave the line blank?

 
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Moderator

Cannot enter my telephone # in any format (I have tried them all) and cannot leave the line blank?

When entering your phone number in TurboTax Standard, enter all the numbers without any special characters.  For example, 4163337890.  You do not need to put any spaces or dashes or a 1 before the number.

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Moderator

Cannot enter my telephone # in any format (I have tried them all) and cannot leave the line blank?

When entering your phone number in TurboTax Standard, enter all the numbers without any special characters.  For example, 4163337890.  You do not need to put any spaces or dashes or a 1 before the number.

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New Member

Cannot enter my telephone # in any format (I have tried them all) and cannot leave the line blank?

This still does not work for me, after several attempts.
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New Member

Cannot enter my telephone # in any format (I have tried them all) and cannot leave the line blank?

Agreed - Terrible experience. This happens because YOY carry forward pre-populates the field in the wrong format.
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New Member

Cannot enter my telephone # in any format (I have tried them all) and cannot leave the line blank?

Agree. I just tried to replace my old number with a new one and does not allow me.  It seems Intuit thinks that all their users are dumb and we do not know how to type a telephone number. 

We might be dumb for paying for this software, but not because we do not know how to enter a phone in a field that does not get focus or does not respond. 

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