Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 30, 2019 7:07:55 PM

When i filled my SIN number, there's always an error sign which says: please enter a valid social insurance number that is different from your spouse.

0 3 2071
3 Replies
Level 15
Oct 30, 2019 7:07:57 PM

Are you doing a joint return, if so, please make sure that the SIN entered are both different.

New Member
Mar 3, 2020 5:34:05 AM

It’s not working. I’ve ensured the numbers are unique. Tried both mobile app and web app. Does not work. There is a bug

Level 7
Mar 3, 2020 1:20:20 PM

Can you please try again- Save your return, log off of your TurboTax. Change the browser you are using and then log back in and try again.