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New Member
posted Mar 2, 2025 7:00:00 AM

When I try to file my returns via Netfile I get this error message "This wasn't expected, but we're working on fixing it" anyone else getting this? how to fix?

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Moderator
Mar 2, 2025 7:32:35 AM

Try using a different browser and make sure that your internet connection is stable. If you are using a Desktop version please make sure it is updated to a current version. Please verify that none of the forms you are using are locked: TurboTax FAQ: Why does TurboTax say my forms are locked or haven't been finalized? 

If you are not using any locked forms, we suggest you to contact our Product support team. They have access to tools we don't have here in Community, like screenshare to investigate this issue for you.  

   

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