Where is my support ID number located?

[TurboTaxSusan]

If you don't have a support ID, you can just tell the answering machine what you are calling about. ex: if you have a technical problem, just say "technical support".

[jaydogg888]

doesn't work. This support structure is BROKEN. 

[TurboTaxSusan]

@jaydogg888 If you tell us what's going on, we can try to help you here, or you can message us on social media.

We are on Facebook at: https://www.facebook.com/messages/t/TurboTaxCanada

We are on Twitter at: https://twitter.com/messages/19496097-385034351

[To11]

Where is my support ID number located 

[TurboTaxVeronique]

The support ID number is a case number linked to a call you previously made to our product support. This number is often sent by email to you after the call. 

You can by pass this step by telling the machine: "speak to an agent" or "support".

If you can provide us with more details, we will be happy to assist you.

Thanks for choosing TurboTax.