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New Member
posted Mar 23, 2025 10:48:13 AM

where to enter license code

0 5 311
5 Replies
New Member
Mar 23, 2025 11:11:01 AM

I bought the Premier version for 12 returns but we have only filed one so far and it is telling me the code is assigned to another account Error 608.  Can I bypass this

Moderator
Mar 23, 2025 3:27:34 PM

@lizs949 Since tax year 2020, there is a difference between a license code (for Desktop) and an activation code (for Online). 

 

Can you tell us where you bought your product and exactly what it says on the box, if it's a retail purchase? 

 

Moderator
Mar 23, 2025 3:31:07 PM

@MaryG5 Make sure to log into the correct account that you have initially used to activate and link the TurboTax Online code with. 

If you forgot your User ID, use this link: "Forgot User ID" to retrieve your account information.

 

New Member
Mar 23, 2025 3:31:25 PM

I called Intuit directly and it’s all good now and a stated my return. Long wait but great service. 

Moderator
Mar 23, 2025 3:33:19 PM

@lizs949 Glad to hear that. Thanks for the update!