Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jan 20, 2020 6:36:54 PM

Why can't I connect to the live expert?

0 5 1100
5 Replies
Level 15
Jan 22, 2020 11:10:53 AM
New Member
Mar 8, 2020 1:38:58 PM

Intuit Alumni
Mar 12, 2020 11:35:57 AM

Did you succeed in connecting with a live expert?

Returning Member
Apr 17, 2020 8:41:12 AM

There is no option for expert review on my screen.

Level 6
Apr 18, 2020 11:17:24 AM

@pontoon333

The expert review option will appear in the top right-hand side of your screen,  

 

 

 

 

 

 

 

Click on the following link for additional information FAQ: https://turbotax.community.intuit.ca/community/navigating-turbotax/help/i-m-using-turbotax-live-assist-review-how-do-i-talk-to-a-tax-expert/00/873764