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posted Sep 26, 2024 2:11:48 PM

Why does my ReFile say complete on Turbotax but not showing as updated on cra?

My refile status says "complete" and my refund was increased. When I check my cra account it doesn't show this new refund amount nor does it say the refile is complete, it only says "processing" as it has said since May. Is there something I have to do on my end to give this refile to cra to update or does it just take a couple days for the info to get transferred to cra and updated?

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Moderator
Oct 1, 2024 11:13:03 AM

You need to make sure you "file" the return once again, and if you did, then we suggest that you contact the CRA at 1 (800) 959-8281, as they might have it on "processing" until you reach out to them, especially if you had any changes such as a name change, a new address, and more. 

 

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