Tax file is ready to file and situation is no different than any other year
CRA filing page says I can't file because forms are not finalized
No forms listed as not finalized apply to me.
There is no way to contact TurboTax to get the bug in their software fixed or to find any actual support for the product.
Resorting to a Community bulletin board is not product support for a purchased product.
Not impressed.
If you have a question about your return, or are having problems filing using TurboTax, our experts are here to help. We're available to guide you through the filing process and answer any questions you might have, as follows:
Select your preferred method of contact below to get started.
Free and paid users of TurboTax Online and CD/download products can get in touch with customer support by calling 1-888-829-8608.
If you've purchased the Assist & Review service, you can access it by selecting the Expert Help icon, then select Book Appointment or Request a Callback.
If you're using a CD/download version of TurboTax, locate the side menu and select the option for Review, then scroll down to select Audit Defence. From there, you can choose to arrange a callback or schedule an appointment with a tax expert.
Thank you for choosing TurboTax!
Confirmed that there is a contact line.
Service at contact line was responsive but ineffective because the software is flawed.
Despite that my message about contact is resolved while my problem is not.
These are the current locked forms:
The following forms are scheduled to remain locked until March 15:
The following form is scheduled to remain locked until March 16:
If you are using TurboTax Download - please verify if any forms are opened which are not used and if there are any on the list- please click on them then delete them from the list.
Thank you for choosing TurboTax.
All forms (Including the T2205) should be unlocked. If you are using TurboTax Online, you may need to clear your cache if you don't see the changes.
If you are using TurboTax CD/Download, please make sure to update the software.
If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.
bob2731
Level 3
trottirj
New Member
wilsonra
Returning Member
Moi7506
New Member
no-cerb-for-you
Returning Member
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.