Why is dividend tax credit not showing up on my return

[zo mohammady]

You can rest assured that the Dividend Tax Credit is being calculated correctly and being added to both the T1 General Step 5 (formerly Schedule 1) and the Provincial tax form XX428. 

When you enter a T3 or T5 tax slip, there are three boxes that relate to Eligible & Non-Eligible Dividends. The box numbers are as follows:

• T3 Slip:
  • Boxes 49, 50 & 51 - Eligible Dividends
  • Boxes 23, 32 & 39 - Other than Eligible Dividends
• T5 Slip:
  • Boxes 24, 25 & 26 - Eligible Dividends
  • Boxes 10, 11 & 12 - Other than Eligible Dividends

When you enter the first two boxes in TurboTax, the necessary calculation is done automatically and the Dividend Tax Credit is applied both federally and provincially. In the event an entry in Box 51, 39, 26 or 12 was missed or entered incorrectly, the software ensures you get your credits. 

In TurboTax Online, please follow the steps below: 

1. Sign In to your TurboTax account. 
2. After filling in your initial details, locate the left-side panel. 
3. Click on the down-arrow beside the Income section.
4. Again, Click on the T-slips down-arrow. 
5. Click "T3 Mutual Fund/ Trust Income Allocations and Designations".
6. Click on "Enter New T3 for- Your Name".
7. In the first section, you'll find the "Dividend tax credit for eligible dividends and Box 51".
8. Please fill in the details and proceed accordingly.

Please contact our phone support team or contact us directly on Facebook or Twitter if you require further assistance.