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peter17
New Member

Why isn't TurboTax carrying over my information from last year? I've used turbotax for years and this has never been an issue. This year, it is not working.

 
3 Replies

Why isn't TurboTax carrying over my information from last year? I've used turbotax for years and this has never been an issue. This year, it is not working.

We apologize for the inconvenience.  We are aware of this issue and are working on a fix to solve it.

Why isn't TurboTax carrying over my information from last year? I've used turbotax for years and this has never been an issue. This year, it is not working.

I'm seeing this too; TT refused to unlock last year's return when importing into 2019. Same return unlocks and opens fine in 2018. Really? :(

Why isn't TurboTax carrying over my information from last year? I've used turbotax for years and this has never been an issue. This year, it is not working.

@Coldforest,

 

We are aware of this issue and apologize for the inconvenience.  We are working on a fix to solve it and will advise our customers as soon as it is resolved. 

 

More information can be found at this link: