If you're stuck on the Profile loading screen, the best way to solve the issue is to switch browsers. This will fix the issue. You can also save/close your return, close TurboTax, and clear your cache.
I tried clearing the cache and changing the browser but when it reaches 100% loading it shuts off.
The program itself wont upload.
please advise.
Thanks
nk3109
New Member
user7268331
New Member
tina5976
New Member
rejmanm
New Member
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.