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New Member
posted Oct 30, 2019 8:47:46 PM

Will not accept my phone number in my contact info

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3 Replies
New Member
Oct 30, 2019 8:47:47 PM

need to talk to a real person how do I do that?

New Member
Oct 30, 2019 8:47:49 PM

please call 9055770175

Moderator
Oct 30, 2019 8:47:51 PM

TurboTax won’t allow you to input anything other than a Canadian or US phone number. If you have a phone number from another country, just don’t include it. The CRA will contact you by mail.

If you have a Canadian or US phone number, make sure you are only typing it in using numbers - no special characters or spaces. There should be total of 3 numbers in the first box and 7 numbers in the second box. You may want to select and delete everything in each box before retyping, just in case there is a hidden space causing the problem. You can also leave the phone number space blank, as it is not a mandatory field.