Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Feb 20, 2023 5:33:24 AM

XML error

Cannot file online due to " the donor consent indicator element is invalid "

1 3 1262
3 Replies
New Member
Feb 20, 2023 7:02:24 AM

I had the same issue, an XML error can mean your mailing address, postal code, SIN or some personal info is incorrect. I went back to the beginning and went through my personal info again. No mistakes in it but after going through  it I was able to file. Sometimes this error happens if you use auto fill. 

New Member
Feb 20, 2023 7:19:28 AM

the question is under " 'your name' Canadian Citizenship" in the 'my info' section

Moderator
Feb 20, 2023 8:49:07 AM

This issue will be fixed shortly- for now you can  go to "My Info" click on (Name) Canadian Citizenship and make sure that you answer the questions " Do you authorize the CRA to share your name and email address with the Government of Nunavut to contact you about organ and tissue donation, and to maintain the organ and tissue Donor Registry?

This happened to those who transferred from last year.

 

Thank you for choosing TurboTax.