Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 28, 2024 3:45:44 PM

xml error

My tax form is not send since I have a "xml error" error is indicated with the following message : The 'TP10' element is invalid - The value '[phone number removed]' is invalid according to its datatype 'http://www.revenuquebec.ca/T3:noTel' - The Pattern constraint failed. What should I do?

 

0 1 1545
1 Replies
Moderator
Apr 28, 2024 3:54:39 PM

Please verify that your phone number is numbers only and that your SIN number is correct and that you do not have any other characters such as a hyphen or a comma in the address/phone area.

 

If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.