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New Member
posted Feb 17, 2024 10:00:39 AM

You have a programming bug in the entering of Medical Expenses. It will not allow you to click Done without getting an error message which cannot be fixed by back button

This is fatal error. You cannot get out of the loop. Completely stuck.

0 5 724
5 Replies
Moderator
Feb 17, 2024 10:28:18 AM

Please click the Back button on the bottom of the page. Then you should be able to continue your return.

New Member
Feb 17, 2024 1:55:43 PM

Clicking the back button clears the error but clicking on Done returns the same error. So you’re stuck in a loop

Moderator
Feb 17, 2024 2:08:17 PM

Are you clicking on "Done", or "Done With Medical Expenses"?

 

New Member
Apr 28, 2024 11:16:15 AM

I have the same problem.  When I use the back button, it only only clears the screen.  The button says 'done' not 'done with medical expenses' as it is shown on your example.  Please help. 

Moderator
Apr 28, 2024 11:29:37 AM

@Andrea Dwight You may have to click the back button a few times.