Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Apr 28, 2021 8:58:51 AM

"Your federal return was not accepted by the CRA"

This is the message I get at the very end while filing my return.  I had even paid my amount owing before I got to this point.  I was with my tax man and even he was baffled.  The problem is is that it doesn't say "where" the potential errors were, so we have no clue what to fix.  Any  help?

0 1 120
1 Replies
Moderator
Apr 30, 2021 6:24:59 AM

Please try submitting your return without the NETFILE Access Code (NAC). The NAC is optional and not required to file your return.

 

If this doesn’t solve the problem, please contact us by phone for more assistance. To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/. After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.