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Returning Member
posted Jan 14, 2022 7:25:09 PM

Your system will not retrieve my password

I have been trying to get access to my Turbotax account all night and it locks me out. The "Other" option only has American STATES and not Canadian Provinces. I have used my phone number, email and I am about to explode. I have never had a problem with Intuit until now.

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Moderator
Jan 18, 2022 12:22:22 PM

Please make sure that you are on the Canadian TurboTax website.

 

If you are, please contact our phone support as they will be better able to assist you. You can use the form on this page to get the right phone number to call: TurboTax Contact Us