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If you come across locked forms, or receive a message saying that forms aren’t finalized when using TurboTax, you will not be allowed to complete the filing of your return.We understand this inconvenience, and are working hard to finalize these forms... read more
If you are a TurboTax CD/Download user and you have experienced a TT805 error when opening your software, please know that we aware of this issue, and our teams are working diligently to address it. A permanent fix for this error is scheduled to be r... read more
If the tax return you are looking for was filed using the CD/download edition of TurboTax, it will not appear in your TurboTax Online account. If you want to transfer information from a return in the CD/download edition to the online edition, here's ... read more
There are multiple ways to register for the My Account service...The fastest and easiest process is described here It requires you to verify your identity with a Canada Revenue Agency (CRA) agent over the phone by answering questions about yourself a... read more
There are a number of slips and other info you can import from CRA directly into your tax return in TurboTax using the Auto-fill My Return service. To use Auto-fill, you need full access to CRA's My Account Service. Not all slips and info are availab... read more
Note: If you purchased TurboTax on CD and it won’t install, please download a copy of the software from this link instead: Download the CD/download edition of TurboTax Things you need to consider before you begin installing TurboTax To ensure that Tu... read more