Generally, refund is calculated when tax deducted at source is more than tax payable, if there is no tax deducted ,you may be eligible for refundable tax credit...
Tuition credit is available for post secondry education only and that too don't include laptop
http://www.cra-arc.gc.ca/tx/ndvdls/tpcs/ncm-tx/rtrn/cmpltng/ddc...
TurboTax don't support Multi Jurisdiction,one of Intuit's pro product ProFile has this feature, you can try that for free, ProFile is sold on yearly license bas...
there are certain conditions, most important is if he got form T2200 signed by employer that he can claim these expenses , for other conditions, please go to fo...