Spouse and I divorced in 2014. Why is turbo tax asking for my spouse information (SIN, net income etc) when I did not have to provide this information while separated?


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I was told by TurboTax help to add $15,000 for the spouse's income to see if it will allow for the spousal credit--even if I did not know my ex-spouse's income. I was then told "this pertains even with divorced couples." When I objected to this approach (in my experience, the CRA does not like false information), they said it was just a workaround. 

I think TurboTax should simply fix the problem rather than suggesting a workaround for a problem that many people have. Also, advising to input false information doesn't leave me with much confidence in the service. It's likely a red flag on your return as well.

I was also told not to import information from the previous year -- because it presumes marital status from a previous import. But if I can't use the previous year's information, then what's the point in using the service? If I have to manually enter everything and search for credits from the previous year, I might as well use Ufile. 

You lost me, TurboTax.

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