Can I have an account but purchase my program and do it at home?

I usually purchase standard package and od it myself.  Last year I had a problem. It said I was getting a refund.  It was a refundable tax credit. I didn't think i was entiltled but the program kept showing I was entitled.  I think it was a working income tax credit but it wasnn't working. I am retired but my previous employer pays part of my premiums for my healh plan.Maybe that is why?

Answer

If you purchase a download and do it at home, an account may not be much help to you as you don't have an ability to compare.  There is not a forms view in the online version.  You can begin a return as you wish, and log in to an account to access it.  As long as you do not need to print or file, you can work on it free as a second opinion.

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