Repeated request for activation code

I installed Turbotax on my computer from CD  entered the activation code, and was able to go into the program to create one tax return. When I went to net file there did not seem to be an option to do so. I was asked to select  print to file or completed filing. I tried to do an 'update' to the program and now I get repeated requests to enter the activation code. I have done this but it will not connect to turbotax even though all other internet requests are working. I am unable to open the program at all at this point to even try to file the return that is completed. What is the issue?

Answer

Please contact Intuit support for your issue:

https://support.turbotax.intuit.ca/contact/

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