TurboTax says I have to upgrade because You told us you have one or more of the following: Income or deductions not reported on a slip. RRSP contributions.

That is not correct, I have a simple return with T4s and no deductions or RRSP contributions, but still being asked to upgrade. Please help.


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If you clicked a radio button that expanded some other buttons, of which you clicked some, then unclicked the parent button, TurboTax will still recognize the child button as clicked. It's possible you've inadvertently chosen something that way which has caused the upgrade message. If that's the case you'll need go back, expand the buttons and uncheck any that have been checked, before unchecking the parent.

If you're having trouble with that, or it doesn't seem to be working, you can start over with a new return by clicking Tools > Return manager, and choosing "Create a New Return"

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