I can't get past the payment screen. I fill in the activation code and then another screen shows up with information required and it freezes.

Clearing the browser cache didn't help. Tried Safari and Firefox!

Answer

3 people found this helpful

I was having this same problem -the pop up box for confirming payment information did not have a scroll bar and so I could not scroll down to confirm my payment information. I tried it using Google Chrome and Internet Explorer on my PC but no success. I finally tried it on my friend's Apple computer using Safari and there was no problem - the pop up box had a scroll bar so I could complete my information. If this is the same problem you have, this might work for you.

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