TurboTax FAQ
TurboTax FAQ
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In the CD/download edition of TurboTax, how do I submit my tax return to CRA using the NETFILE service?

When CRA’S NETFILE service is open, you can submit your completed tax return to the CRA. When complete, TurboTax will display your NETFILE confirmation code.

 

Before you begin, complete the Review step

If you haven’t completed the Review section of your return, complete that first.

Note: If you’re in Forms mode, switch to Easy Step mode by selecting Easy Step from the upper-left area of TurboTax.

  1. In the upper-right area of TurboTax, select Find.
  2. In the Find field, type “Review.”
  3. From the list of results, select Review your tax return, and then select Go.
  4. On the Great, you’ve entered all of your tax information step, select Start Review.
  5. Follow the instructions to complete your review, which is complete when you land on the you are ready to file step.

Note: On the Review: Warnings step, select Review for each item listed until they clear.

 

How to submit your tax return using NETFILE

Note: If you’re in Forms mode, switch to Easy Step mode by selecting Easy Step from the upper-left area of TurboTax.

1. In the upper-right area of TurboTax, select Find.

2. In the Find window, type “NETFILE.”

3. From the result area, select NETFILE or print, and then select Go.

4. On the you are ready to file step, locate the return you want to file and then select Start.

  • If you’ve prepared a return for your spouse/partner together with yours, each return will need to be filed separately. Locate and select Start for the return you’d like to file first. After a return is submitted, TurboTax will bring you back to this step so you can file the second return.
  • If you live in Québec, you can electronically file both your federal (CRA) and Québec (RQ) returns. To file only one at this time, locate the return (Federal return or Québec return) you want to file and select Start.

5. On the Prepare to File Your Federal Return step, select I want to submit my return to CRA’S NETFILE service and then select Continue. (If you owe money, follow the instructions regarding your tax balance owing, and TurboTax will bring you to the next step.)

6. On the Do you want to register for CRA’s online mail? step, select the option you prefer and then select Continue.

7. On the Get your refund fast with direct deposit step, select the option you prefer and then select Continue.

8. On the NETFILE your Return to the CRA step, read the NETFILE Terms and Conditions and Privacy Notice.

9. If you agree to the terms and conditions, select Agree & NETFILE My Return.

10. On the Certify Personal Info before filing with the CRA step, select Continue. TurboTax then submits your return to the CRA.

11. On the Great news! step, locate the CRA NetFile confirmation number. If your return was successfully received by the CRA, TurboTax will display a confirmation number. Until you get a CRA confirmation number, you have not successfully filed.

Note: If you prepared a return for your spouse/partner with yours, follow the instructions and TurboTax will bring you back to the you are ready to file step. Repeat steps 4 to 11 to file your spouse/partner’s return.

 

Important: If your return is not accepted by the CRA when you attempt to file, TurboTax will display an error message and/or an error code explaining why your return was not accepted. Depending on the error you receive, you may be able to resolve the error and try to submit to NETFILE again.

If you are eligible to use CRA’s NETFILE service, be sure to continue following the steps in TurboTax until you get a NETFILE confirmation number; it’s your guarantee that your return was received. Save this number for your records.

 

 

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