TurboTax FAQ
TurboTax FAQ
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Can I download a copy of TurboTax?

TurboTax is available in two formats: the CD/download edition and the online edition.

You can only download the CD/download edition of TurboTax products

If you bought TurboTax on a CD or purchased any of the download editions of TurboTax products, you can download a copy by clicking the appropriate download link in the table below; however, you must have an installation key to install the product on your computer.
Location of installation key: The installation key is located on the envelope the TurboTax CD came in, or in the confirmation email you received if you purchased TurboTax from our website. If you cannot find your installation key, but previously registered the product, or you have a proof of purchase, such as a store receipt or email confirmation, please contact TurboTax Support for assistance.

Accessing TurboTax online edition

You cannot download online editions of TurboTax. If you purchased any of the online editions of TurboTax products, you can sign in to your account at TurboTax.ca. Select Sign In in the top-right corner of the screen and select the appropriate tax year.

Mac computers

For Mac (OS X), there is no CD/download edition of TurboTax. Please use TurboTax online to do your taxes on a Mac.

Previous tax years

You can use the online edition of TurboTax for tax year 2014 and the online edition of TurboTax for tax year 2013 to file your tax return for those years.

The table below includes links to download TurboTax for tax year 2015 and prior years.

Download instructions

Before you download and install TurboTax, make sure that your computer meets the minimum system requirements.

If your computer meets the minimum requirements, complete the following steps to download and install TurboTax on your computer:

  1. From the table below, click the link for the TurboTax product you want to install.
    The installer is downloaded to your computer, and the installer window appears on the screen.
  2. Follow the instructions on the screen, clicking Next to move through the process.
  3. On the Ready to Install screen, select Install.
  4. Once the installation is complete, select Finish.
    The Enter Installation Key window appears.
  5. Enter your installation key and select Next.
    The Choose Activation Method screen appears.
  6. Select an activation method and complete the instructions on the screen.
    We recommend Internet Activation.

Download Links

Note: For certain tax years, a backup installer is available if you are unable to install TurboTax using the full installer.

Tax Year

Download Links

2015

2014

2013

2012

2011

2010

2009

Alternative download link for the current tax year.


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