What should I do if I’m getting a TurboTax activation error?
Note: This FAQ applies to the TurboTax CD/download edition.
If you get a warning that you exceeded your activation limit—or receive a similar message—and think this is a mistake, contact our care team (click here: link). A TurboTax specialist will help you activate or reactivate your account.
Note: You can install and activate the same copy of TurboTax on a maximum of three different computers using the same installation key.
- I want to talk to someone. How do I phone you?
- Frequently asked questions about installing the TurboTax CD/download edition
- How do I install the same copy of TurboTax on multiple computers?
- Where is my TurboTax installation key?
- In the TurboTax CD/download edition, what do I do if I’m having trouble with my installation key during the setup process?