TurboTax FAQ
TurboTax FAQ
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My TurboTax isn’t updating automatically. How do I update it?

If you are experiencing problems with the automatic update, or receiving a QT414 or QT800 series error, you can manually download an update file and use it to update your TurboTax.

Complete the steps below to manually update your TurboTax

Before you begin:

  • Ensure that you are connected to the Internet.
  • Close TurboTax if it is running.
  1. Go to the page containing links to TurboTax update files.
  2. Select the link for the tax year you need to download update for.
  3. Depending on your computer, the update file might download and get saved automatically. Otherwise, complete the following steps:
    1. In the Save As dialog box, choose a location on your computer to store the file, and then click Save.
      Make a note of the location where you saved the file. Saving on the Desktop is usually the most convenient choice.
    2. When the download completes, on the Download dialog box, select Close.
  4. Locate the update file in its saved location.
  5. Double-click on the file, and then click Run.
  6. Complete the instructions on the screen.