TurboTax FAQ
TurboTax FAQ
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I have a tax question. Can you help?

Yes. We can help you in several ways.

Find your answer in our forum: Just type your question in the search box above, and then select the magnifying glass icon. Most likely, someone else already asked us a similar question, and the answer is available in the search results. You have 24/7 access to hundreds of tax questions and FAQs.

Post your questions on the forum: If you don’t find your answer in the search results, post your question. You’ll receive an email with the answer when a TurboTax moderator or another user responds. No need to wait in line!

Talk to our agents over the phone: During our hours of operation, fill out the Contact Us forms. On each page, complete the information and select the button that appears near the bottom of the page. After you complete the process, call the phone number that appears.

Get our tax experts review your tax return: If you are using the online edition, choose the TurboTax Live Assist & Review product. Our tax experts will answer all your questions and also give your tax return a thorough review before you file. If you are using the CD/download edition, choose the Pro Review service.

Have our tax experts do your taxes: If you would rather not deal with any tax questions at all, choose TurboTax Live Full Service. Our tax experts will do your taxes and submit it to the Canada Revenue Agency (CRA).

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