TurboTax FAQ
TurboTax FAQ
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I want to talk to someone. How do I phone you?

To talk to a TurboTax Specialist, visit https://support.turbotax.intuit.ca/contact/. After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.

Please note, phone support is not available for users of TurboTax Free editions.


Regular hours of operation

Throughout the year, phone support is available Monday through Friday, from 9:00 AM to 6:00 PM, Eastern Time.

Support is not available on the weekends except during the extended hours of operation (see below).

Extended hours of operation

For tax year 2017, from February 26 to April 30th, 2018, phone support is available 7 days a week, from:

  • 9:00 AM to 11:59 PM, Eastern Time – English
  • 9:00 AM to 9:00 PM, Eastern Time - French




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