TurboTax FAQ
TurboTax FAQ
6 people found this useful

What should I do if I receive an email from the CRA saying they didn’t receive my NETFILE submission?

If you receive an email or a phone call from the CRA saying you haven’t filed your return, it could be a scam. To check the status of your return, log into CRA’s My Account (click here: link).

You can also review the CRA’s tips for recognizing a scam (click here: link) to help determine whether the email is from the CRA or a scam.

If the CRA hasn’t received your NETFILE submission, it may be that you didn’t finish submitting your return. Follow these instructions to submit your return in TurboTax:

 

 

Related information


INF31291
p_cg_tto_us_lc_na_question:L1r0m98Wv_CA_en_CA