TurboTax FAQ
TurboTax FAQ
180 people found this useful

How do I pay for my tax return in the online edition of TurboTax?

You can pay for your tax return in the File step. The option to pay only becomes available after you complete the Setting up section (the Intro and Profile steps).

Note: You need to pay for your tax return before you can print or file your return.

Tips

At any point after you complete the Setting up section (the Intro and the Profile steps), you can pay for your tax return by jumping to the File step. However, you might find it beneficial to complete all the steps in the sequence that TurboTax walks you through to arrive at the payment step.

If you need to print your tax return before completing all the steps, follow the instructions below to jump to the payment step. This will allow you to pay for your tax return and gain immediate access to the Print function.

 

 

 

Before you begin, sign in to TurboTax for the relevant tax year

If you aren’t already signed in to TurboTax, sign in to the year of the tax return you want to pay for:

 

Instructions for the 2018 online edition of TurboTax

Note: If you are using TurboTax Free, you don’t have to pay, but you still have to go through the payment step to get to the print option or to use NETFILE.

After you sign in, TurboTax lists all of your tax returns on the Great to see you again! step. If you are not on this step, do the following:

i. On the left-hand navigation bar, select My Account & Returns.

ii. Select View all tax returns.

The Great to see you again! step appears.

1. Select Continue next to the return you’d like to pay for.

2. In the upper-right area of TurboTax, select Find.

Note: The Find option becomes available after you’ve completed the Setting up section of your return.

3. In the Find window, type “CRA.”

4. From the list of search results, select CRA Online Mail, then select Go.

5. On the Just a few steps left and we'll file your return step, select the Start button next to Review your order.

The Your order summary window appears.

6. Follow the instructions below for your situation:

If you are not using a prepayment code:

  • On the Your order summary step, select Continue.

If you are using a prepayment code:

  • On the Your order summary step, enter your pre-payment code in the blank field below Do you have a pre-payment or activation code? (Don’t put a space before the first number or after the last number of the code – this will make your code appear invalid.)
  • Select Apply Code.
  • Select Continue.

7. On the Edit your info step, complete the required fields, then select Continue.

8. On the Confirm your info step, select Continue.

9. On the Order receipt step, select Close.

TurboTax takes you back to the Just a few steps left and we’ll file your return step. Payment is complete.

Note: Paying for your return does not file your return to the CRA.

 

 

Instructions for the 2017 online edition of TurboTax

Note: If you are using TurboTax Free, you don’t have to pay, but you still have to go through the payment step to get to the print option or to use NETFILE.

After you sign in, TurboTax lists all of your tax returns on the Great to see you again! step. If you are not on this step, do the following:

i. At the top right, select Tools.

ii. Select Return Manager.

The Great to see you again! step appears.

1. Select Continue next to the return you’d like to pay for.

2. In the upper-right area of TurboTax, select Find.

Note: The Find option becomes available after you’ve completed the Setting up section of your return.

3. In the Find window, type “CRA.”

4. From the list of search results, select CRA Online Mail, then select Go.

5. On the Pay and Prepare to File step, select Proceed to checkout.

The Your Order Summary window appears.

6. Follow the instructions below for your situation:

If you are not using a prepayment code:

  • On the Your order summarystep, select Continue.

If you are using a prepayment code:

  • In the Do you have a prepayment or activation code? section, enter your code and select Apply rebate. (Don’t put a space before the first number or after the last number of the code – this will make your code appear invalid.)
  • Select Continue.

7. On the Edit Your Info step, complete the required fields, then select Continue.

8. On the Confirm Your Info step, select Continue.

9. On the Order Receipt step, select Close.

TurboTax takes you back to the Pay and Prepare to File step. Payment is complete.

Note: Paying for your return does not file your return to the CRA.

 

 

Instructions for the 2016 online edition of TurboTax

Note: If you are using TurboTax Free, there are no steps related to payment. You can print and file after you complete the Review step.

If you are using the paid version of TurboTax, after you sign in, TurboTax lists all of your tax returns on the Great to see you again! step. If you are not on this step, do the following:

i. At the top right, select Tools.

ii. Select Return Manager.

The Great to see you again! step appears.

1. Select Continue next to the return you’d like to pay for.

2. In the upper-right area of TurboTax, select Find.

Note: The Find option becomes available after you’ve completed the Setting up section of your return.

3. In the Find window, type “CRA.”

4. From the list of search results, select CRA Online Mail, then select Go.

5. On the Pay and Prepare to File step, select Proceed to checkout.

The Service Fee Due window appears.

6. Follow the instructions below for your situation:

If you are not using a prepayment code:

  • On the Service Fee Due step, select Continue.

If you are using a prepayment code:

  • In the Do you have a prepayment or activation code? section, enter your code and select Apply rebate. (Don’t put a space before the first number or after the last number of the code – this will make your code appear invalid.)
  • Select Continue.

7. On the Payment Details step, complete the required fields, then select Continue.

8. On the Confirm Payment Details step, select Continue.

9. On the Order Receipt step, select Close.

TurboTax takes you back to the Pay and Prepare to File step. Payment is complete.

Note: Paying for your return does not file your return to the CRA.

 

 

 

 

Related information


HOW26043
p_cg_tto_us_lc_na_question:L2PXYB8uY_CA_en_CA