In the check stage the sign off and next buttons are inactive. How do I proceed?

It wants me to review the Business Category. I've done that and it is correct. 

It also says that I cannot e-file because my year end is 01/31/17 even though I am using Business Incorporated for Nov. 2016 to Oct 2017

\i cannot sin off or go forward as the sign off and next buttons are inactive.

Answer

Hello:

Please check your version of TurboTax is up to date by clicking the Help drop-down menu and selecting About. Your version should be 2016.2.0 build 445. If the software is not up to date then please update it by selecting Check for Updates Now from the Help drop-down menu.

If you are still having a problem after updating the software, please contact our support team at 1-866-438-8020.

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