TurboTax FAQ
TurboTax FAQ
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I tried different ways to update TurboTax and failed. What can I do?

If you tried to update the CD/download edition of TurboTax from the Help menu and you weren't able to, you can try to download a TurboTax update directly from our website and apply it manually. If neither of these methods work, you need to remove TurboTax and then get the latest version from our website. Don't worry; this will not delete any tax returns that you have saved.

To remove an outdated TurboTax version and then get the most up-to-date version, complete the following instructions:

  1. Uninstall TurboTax.
  2. Restart your computer.
  3. Download TurboTax and then reinstall the software.

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