I'm using TurboTax Live Assist & Review. How do I talk to a tax expert?
If you’re using TurboTax Live Assist & Review, you can get the phone number of one of our tax experts using a tool exclusively provided to TurboTax Live customers.
How to get a phone number to reach a tax expert
- Sign in to your TurboTax.ca account.
- On the Great to see you again! step, locate the TurboTax Assist & Review return and select Continue.
- Select Expert Help in the upper-right area.
- In the panel that opens, select Connect now.
- On the How can we help you? step, enter a few words to describe your question in the box where it says Give us a few keywords, so we can match you with the best specialist for your specific question or problem.
- Select Continue.
- Fill out the First name, Last name, Email address and Phone number fields.
- Select Get the number.
The phone number appears on the screen.
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