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UI Suggestion: Review > File Now and Pay Your Tax Balance Later page

I have another suggestion for the dropdown choices for this page:

Review > File Now and Pay Your Tax Balance Later

- The dropdown doesn't include "Pay via a Financial Institution"

- The blue list doesn't include "Interact Bank Payment"

- The 2 lists are not ordered in the same sequence

- The dropdown omits a number of other payment methods available at https://www.canada.ca/en/revenue-agency/services/make-a-payment-canada-revenue-agency.html

It would be nice if it could be reconciled to be more clear. For example, if paying physically at a financial institution, that payment method by your current UI, is "Online". Which is confusing. In my opinion the dropdown item should be "Via a Financial Institution" - which would cover both online and physically in the branch. Or make two menus if it's two long to be explicit. "Online" and "At a Financial Institution"

1 Reply

UI Suggestion: Review > File Now and Pay Your Tax Balance Later page

Thanks for the suggestions!