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I used 2016 online link and no files stored in it. I did use it on 04/30, 2017 because I sent on IMPOTNET RCA file

I use your 2016 Turbotax online app with my email address… I did reset my password but I didn't find any submission on tax files on your application and I did submit to IMPOTNET under my email account and I have confrmation number 016ZWXPMC79 on April 30, 2017 at 8:01 pm GMT.  I need to submit my RQ file or print it because I will pay lot of money for penalty and interest.

I have no file for RQ on my computer… even I have no file store for RCA on my computer.

Please help me

1 Reply

I used 2016 online link and no files stored in it. I did use it on 04/30, 2017 because I sent on IMPOTNET RCA file

This article offers some ideas on how to track down your return. If none of them work, please see the last step, which is to call us for help: https://turbotax.community.intuit.ca/replies/2648026