Purchased 2018 Standard at store. CD installs free version. Download website also installs free version.

[rkopf16]

Tried the suggested download site. Still just downloaded the free version instead of standard

[TurboTaxLise]

I'm sorry the link is not working for you, please give our support team a call they will be able to provide you with more personal assistance.
I want to talk to someone. How do I phone you?
https://turbotax.community.intuit.ca/replies/3152013

[TurboTaxLise]

Please uninstall the original version. Restart your computer and download from this link: https://turbotax.intuit.ca/product/download/index.jsp

Click on the "Standard" version and use the same IKC provided with the original purchase.