Need to refile 2017 return. I reinstalled 2017 turbo tax, but when I select the ReFile option, it is not recognizing that my return was submitted via NetFile (it was).

I had to buy a new computer this past year, so am wondering if I am missing some sort of system file that would note that the 2017 return was in fact filed via NetFile.

I was not at the point of trying to file the amended return with CRA. I was following the steps below, and at #2, is when I get the messagse, so I can't actually open the file I want to adjust.

Filing adjustments to a federal tax return

The CRA requires that you wait until you’ve received your notice of assessment (NOA) before filing an adjustment. In many cases, the CRA will catch the mismatch and automatically adjust your return for you. So, it’s best to wait for your NOA as you might not even need to file an adjustment.

If you filed your original tax return using CRA’s NETFILE service:

    1. Sign in to your online TurboTax account or launch your edition of TurboTax CD/download for the tax year you want to prepare an adjustment for.
    2. In Return Manager, select the ReFILE button beside the filed tax return you want to adjust.



CRA’s ReFILE transmission service is closed for maintenance until February 18th, 2019. This includes ReFILE for 2017.

CRA’s NETFILE service is  open for tax year 2018.

Auto-fill my return, ReFILE, and T1135 transmission services are open as well.

Tax year 2017, 2016, and 2015 returns: NETFILE and Auto-fill my return services are available to file your tax year 2017, 2016, and 2015 returns.

Tax year 2014 or prior: You need to print and mail your tax returns for tax year 2014 or prior years.

NETFILE hours of operation

When the NETFILE service is open, it's available 21 hours a day, 7 days a week. The service is down the remaining 3 hours a day for maintenance. For more information and updates, visit the CRA’s NETFILE hours of service page.

Note for users of the CD/download edition of TurboTax: When CRA’s NETFILE service opens, you need to update your product to enable the NETFILE functionality.


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