Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

I signed up for TurboTax Live Premier with "Expert Help" and "Full Review" but live in Taiwan. How can I have TurboTax contact me?

I'm unable to input my foreign (Taiwan) phone number to receive "Expert Help" in reviewing my return. Is there another way for someone living abroad to contact a TurboTax tax expert for assistance? 

1 Best answer

Accepted Solutions

I signed up for TurboTax Live Premier with "Expert Help" and "Full Review" but live in Taiwan. How can I have TurboTax contact me?

Unfortunately, the TurboTax Live Assist & Review products can’t be used by people outside of Canada. If you have already paid for the product, here are the ways you can request a refund: https://turbotax.community.intuit.ca/replies/2647900


View solution in original post

1 Reply

I signed up for TurboTax Live Premier with "Expert Help" and "Full Review" but live in Taiwan. How can I have TurboTax contact me?

Unfortunately, the TurboTax Live Assist & Review products can’t be used by people outside of Canada. If you have already paid for the product, here are the ways you can request a refund: https://turbotax.community.intuit.ca/replies/2647900