doing my brother's simple tax return why can't I log in?

Why can't I log in to do my brother's return?  I already did mine and that's all it will let me log in as


Please follow directives below to log into your online account.

How do I log in to my TurboTax Online account?

For each tax year, there is a separate sign-in page for the online edition of TurboTax. To jump directly to your existing returns or prepare a new return for a certain tax year, use these links:


Alternatively, you can sign into your TurboTax account for the most recent tax year from the TurboTax home page.

  1. Go to
  2. In the top-right corner, select Sign In, and then select the year you want to prepare your taxes for (e.g. 2018).
  3. Once you’ve signed in, your TurboTax Online account opens to the Return Manager page.
  4. Select Continue at the return want to complete. Or, select Start a new return. If you select Continue, your return will open to where you last left off in your return.



Related information


Once you are signed into your online account, on the top left side of your screen you will have options and one is "Start a New return"

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