How do I retrieve a 2018 TT Netfile Confirmation number? I missed printing one. Also, why does only 1 show the green checkmark even though I have printed 3 confirmations?

I filed 4 returns but missed printing one confirmation number for the 3rd return.  I have conf #'s for 1,2 & 4.  But, TurboTax 2018 (disk version) only gives the green tick for #4.  I have conf #'s for 1 & 2, but TT tells me to finish up & file.

Even on #4, at the top it says "you are ready to file" about 5cm above the green check saying that I have filed, so that's not working properly either.

And the only answers about this on this forum must be for an older version because they do not work with 2018.  The Electronic Filing heading under File is a different name too and does not lead to conf #'s.

conf_1.jpg
green_tick_fail.jpg
good_tick.jpg

Answer

When using TurboTax Desktop version - once you click on Netfile and the confirmation number comes up - you click on continue then you will see the confirmation number show up as the others did.

  1.  If you’re in Forms view, select EasyStep at the top of your screen.
  2. Once in EasyStep, on the left-side menu, select File and then select Electronic Filing (NETFILE).
  3. The return(s) you’ve filed will be listed with a green checkmark, the confirmation number, and the date they were filed. If you haven't filed yet,  your return (and that of your spouse, if applicable) will be listed, but without a checkmark, date, or confirmation number.

We appreciate you bringing this to our attention we will be sure to have our team take a look at why it doesn't show up with a green check mark.

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