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neilbarth
New Member

Why am i getting charged for both primary and premium plans? All I need is the primary.

I signed up for the Turbo tax Primary plan for 19.99 and am getting charged for both the Primary and the Primary Premium pack for an additional 49.99? All I have to submit are two pension income slips. Cheaper to go to an accountant.

1 Reply

Why am i getting charged for both primary and premium plans? All I need is the primary.

Please contact our phone support as they will be better able to assist you (*Not available for TurboTax Free users*). https://turbotax.community.intuit.ca/replies/3152013