How do I get this free 18 month QuickBooks Self-Employed Trial? The steps listed all work until Step 7. There is only this at that page: "We'll save a PDF copy..."

These steps all work UNTIL Step 7. There is no promised link to Quickbooks Self-Employed 18 month trial. I completed my tax return with TurboTax and this trial was promised at the end. 

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TurboTax customers who file their 2018 tax return using TurboTax Self-Employed or TurboTax Live Assist & Review Self-Employed are eligible to use QuickBooks Self-Employed for free for 18 months.

To take advantage of this offer, file your 2018 return with TurboTax Self-Employed or TurboTax Live Assist & Review Self-Employed, then follow the instructions below.

 

  1. Sign in to your TurboTax Self-Employed or TurboTax Live Assist & Review Self-Employed account.
  2. On the Great to see you again! page, locate your filed tax return and select View.
  3. From the left-hand navigation menu, select File, then select Get Started.
  4. On the Let’s file your return step, select Continue.
  5. On the Do you want to register for CRA’s online mail? step, select Continue.
  6. On the Filing your return(s) step, select Continue.
  7. On the Hold up! step, select Get QuickBooks Self-Employed.
  8. On the One more step to claim your free offer step that opens in a new tab/window, select Claim free offer.
  9. On the Nearly there…step, fill out the First name and Last name fields, then select Continue.
  10. On the Claim your free QuickBooks Self-Employed step, fill out the fields, then select Buy QuickBooks.

Answer

Please try clearing your browser cache or using another browser.

To confirm that any problems you’re experiencing when using the online edition of TurboTax are not caused by the content in your browser’s cache, try clearing your browser's cache before you log on to TurboTax Online again.

 

Benefits of clearing your cache/browsing history

Browsers automatically save certain content to your computer from the websites that you visit. This content is saved in your browser's cache. One of its purposes is to speed up your browsing when you visit the same websites again. However, you might experience some browsing problems if you don’t clear this saved content from time to time. For example, when you revisit certain websites, you might see old content instead of the most up-to-date content.

 

Things to consider before you clear your cache

  • Saved passwords: There is no need to clear your saved passwords. You might not want to clear your saved passwords unless you are confident that you remember all the saved passwords in your browser.
  • Cookies: There is no need to clear the cookies. Clearing your cookies signs you out from the websites that you always keep signed in.

 

Clear your browsing history (cache)

The links below take you to step-by-step information provided by the official website of each browser.

Note: You only need to clear the cache of the browser that you are currently using to access TurboTax Online.

 

 

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If you are still unable to resolve this issue, please contact our phone support as they will be better able to assist you (*Not available for TurboTax Free users*).

To talk to a TurboTax specialist, fill out the Contact Us formhttps://support.turbotax.intuit.ca/contact ).

After you complete the form and go through the steps, the phone number to speak to a TurboTax agent appears on the page. You can also see the approximate wait time.

Standard hours of operation

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Extended hours of operation

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  • English: Monday through Sunday, 9:00 AM to 11:59 PM, Eastern Time
  • French: Monday through Sunday, 9:00 AM to 9:00 PM, Eastern Time

 

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