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TtUpdate_Date_2017.exe Where can I find this link for my 2016 taxes

-    Hi I have reinstalled my TurboTax 2016 as I need to make some changes to one of my clients taxes. The update fails and it says to go to TurboTax support and click the blue ttUpdate_Date_2017.exe link. Where can I find this link or could you mail it to me at: jerry.alex@sympatico.ca. I will be waiting for your feed back ASAP. Thanks Gerrard Misquita

4 Replies
isolesa
Returning Member

TtUpdate_Date_2017.exe Where can I find this link for my 2016 taxes

The link provided does not work.  The page has moved.  Please update.

isolesa
Returning Member

TtUpdate_Date_2017.exe Where can I find this link for my 2016 taxes

The link provided does not work.  It sends you to a page that says Access Denied and that i don't have sufficient privileges.  Can you please update with the correct link or change the permissions on the server.   

i-account
New Member

TtUpdate_Date_2017.exe Where can I find this link for my 2016 taxes

i am not able to access this either and I need to file a clients 2016 return as the system will not let me use Netfile or actually print the return to send to Revenue Canada.  Please provide a copy of the update in this message string.

TtUpdate_Date_2017.exe Where can I find this link for my 2016 taxes

Please uninstall & reinstall TurboTax CD/Download using the installer that you can download from our website here: https://turbotax.community.intuit.ca/community/product-information/help/where-can-i-download-the-cd-...

The installer on our site has all the latest updates already included. Uninstalling the program will not delete your returns, but you will need to enter the installation Key Code you received when you purchased TurboTax.

 

If you need help retrieving the key, please contact our social team or our phone support for further assistance.

We are on Facebook at: https://www.facebook.com/messages/t/TurboTaxCanada

We are on Twitter at: https://twitter.com/messages/19496097-385034351

You can get the right number to contact our phone support team using the form on this page: https://support.turbotax.intuit.ca/contact/